Ask Atkins

Below is a list of our general policies about lost items and refunds:

• Regardless of whether payment has been made for the item, the library item will remain the property of the University.

• Any person who falsely claims to have lost library material simply to retain possession can be charged for illegally possessing State property.

• Only partial refunds will be given for any item returned after payment is accepted or bill is sent to the appropriate office.

• If you return a lost item between 60 days past due and 6 months, we will issue a partial credit of $65 to your student account. You will still be responsible for a $35 processing fee.

• If you return a lost item after 6 months overdue, you will not be eligible to receive any refund.

If you have lost a library item and wish to replace it, we will accept a copy provided it is in new condition and matches the exact ISBN number of the lost item. You need to request permission from the Patron Services Manager prior to purchasing a replacement.