I found a book I lost. Can I get a refund?


Below is a list of our general policies about lost items and refunds:

  • Regardless of whether payment has been made for the item, the library item will remain the property of the University.

  • Any person who falsely claims to have lost library material simply to retain possession can be charged for illegally possessing State property.

  • Only partial refunds will be given for any item returned after payment is accepted or bill is sent to the appropriate office.

  • If you return a lost item between 60 days past due and 6 months, we will issue a partial credit of $65 to your student account. You will still be responsible for a $35 processing fee.

  • If you return a lost item after 6 months overdue, you will not be eligible to receive any refund.

If you have lost a library item and wish to replace it, we will accept a copy provided it is in new condition and matches the exact ISBN number of the lost item. You need to request permission from the Patron Services Manager prior to purchasing a replacement. 

  • Last Updated Aug 20, 2021
  • Views 18
  • Answered By Crystal Perry

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